What programs does OnCare360 support?

OnCare360 supports the full range of Medicare-recognized care management and monitoring programs:

• Remote Patient Monitoring (RPM)

• Remote Therapeutic Monitoring (RTM)

• Chronic Care Management (CCM)

• Transitional Care Management (TCM)

• Principal Care Management (PCM)

• Advanced Primary Care Management (APCM)

• Behavioral Health Integration (BHI)

These programs can be delivered concurrently, with workflows and documentation designed for each service.

Does OnCare360 replace my EHR?

No. OnCare360 integrates with existing EHRs. It focuses on the care management layer—capturing time, patient interactions, and compliance documentation—and provides reports and data back to your EHR for continuity.

Is OnCare360 HIPAA compliant?

Yes. The platform is fully HIPAA compliant, featuring:

• Encryption in transit and at rest

• Role-based access controls

• Audit logs for activity tracking

• Secure hosting and authentication protocols

How does OnCare360 support billing and compliance?

• Automated time tracking for CCM, PCM, and other timed services

• Audit-ready documentation segmented by staff role and service type

• Monthly billing reports that align with CMS CPT/HCPCS rules

• Built-in alerts for gaps such as missing consent or insufficient time logged

Who benefits from OnCare360?

• Physician practices seeking to grow care management revenue

• Hospitals and health systems managing multiple programs at scale

• Value-based care organizations aiming to improve outcomes and reduce readmissions

• Specialty groups (cardiology, nephrology, endocrinology, behavioral health, primary care) that manage patients with high chronic care needs

How does OnCare360 improve efficiency?

• Centralized dashboard for managing CCM, RPM, RTM, TCM, PCM, APCM, and BHI patients

• Automated tasking and reminders to reduce manual workload

• Patient engagement tools like messaging, surveys, and education modules

• Analytics dashboards to track performance, quality metrics, and reimbursement outcomes

Can OnCare360 scale with my organization?

Yes. OnCare360 supports both independent practices and enterprise-level health systems. Organizations can begin with a single program and expand as capacity grows.

What training and support are available?

OnCare360 provides:

• Comprehensive onboarding for staff and providers

• Compliance training aligned with CMS rules

• Ongoing support for billing, audit preparation, and workflow optimization

Key Takeaway

OnCare360 enables practices and health systems to deliver CCM, RPM, RTM, TCM, PCM, APCM, and BHI programs efficiently, with workflows designed for compliance, scalability, and patient engagement.